Refund policy

Please read through the information below before placing your order.

♡ All Sales Are Final

Due to the nature of curated, collectible, rehomed, and limited items, all sales are final.

• No refunds
• No returns
• No exchanges

Please carefully review all product photos, descriptions, and condition notes before purchasing.

♡ Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact:
hello@babycakex0.shop

Please include:
• Your order number
• Clear photos of the issue
• Photos of the packaging if applicable

Please contact within 48 hours of delivery so I can review the situation and help resolve it as quickly as possible ♡

♡ Shipping Issues

Once a package has been shipped and accepted by USPS or the shipping carrier, Babycakex0 Shop is not responsible for:
• Lost packages
• Delayed packages
• Stolen mail
• Carrier-related shipping issues

For shipping concerns, please contact the shipping carrier directly using your tracking information.

♡ Live Sale Purchases

All live sale claims are considered final once a deposit has been submitted.

Please only claim items if you are fully committed to purchasing them.

Unpaid balances or canceled claims may result in future live sale restrictions.

♡ Small Business Notice

Babycakex0 Shop is a small business built around thoughtfully curated finds, collectibles, and pieces shared from my personal collection 🌷